1. What is SakSite?
    SakSite is a China-based manufacturer of premium insulated drinkware. Inspired by Hydro Flask, we create stylish, durable, and high-performance water bottles and tumblers for everyday hydration.
  2. Are SakSite bottles BPA-free?
    Yes! All SakSite products are made from BPA-free, food-grade stainless steel. They’re safe, non-toxic, and eco-friendly.
  3. How long do SakSite bottles keep drinks hot or cold?
    Thanks to our double-wall vacuum insulation, SakSite bottles can keep beverages cold for up to 24 hours and hot for up to 12 hours—depending on use and environment.
  4. Do you ship internationally?
    Yes, we offer worldwide shipping. Shipping times and fees vary by country. You can find more details during checkout or in our Shipping Policy.
  5. Can I return a product if I’m not satisfied?
    Absolutely. We offer a 30-day return policy for unused products in their original packaging. Please refer to our Return Policy for full details.
  6. How can I clean my SakSite bottle?
    We recommend hand washing your bottle with warm water and mild soap. Avoid using bleach or putting the bottle in the dishwasher to maintain performance and appearance.
  7. Do you offer custom or bulk orders?
    Yes! If you’re interested in custom branding or large quantity purchases, please contact us at [email protected].
  8. How do I contact customer support?
    You can reach us anytime at [email protected]. We typically reply within 24 hours on business days.